1. Do you have professional cleaners on your staff?
It is very important to confirm that the cleaners who will be cleaning your rugs are professional. They should have apt training to clean rugs & sufficient experience in the same. Moreover, confirm if they have undergone background checks; after all, you letting strangers into your house can be risky.
2. Is your company bonded or insured?
If the company is bonded or insured like Spark rug cleaning Sydney, they are likely to reimburse in case you are dissatisfied with their work. Rugs have a sentimental value & high monetary worth and an insured company is likely to send a good Persian rug cleaning expert to protect your rug from rug thieves
3. Is your staff certified by IICRC?
Another important confirmation is to know if the staff is licensed & accredited by IICRC (Institute of Inspection, Cleaning and Restoration Certification. Acquiring a certificate from IICRC is costly this shows that the company is dedicated to serving you the best.
4. What type of detergents do you use?
Some rug cleaners often use harsh chemicals in an attempt to make your rugs look gorgeous. This will improve the appearance but can potentially damage the fibers permanently. Spark rug cleaning Sydney uses organic chemical solutions that are environment-friendly & clean rugs without ruining them.
5. Can I have some referrals?
Many companies offer services at low prices and their cleaners end up doing a sloppy job. At times they quote a low price over the phone and charge a high rate once the cleaning treatment is done. The only way to avert this is to ask them for referrals from their previous satisfied clients.
6. Can you clean all types of fabric?
It is vital to know if the Persian rug cleaning expert has a proper understanding of fabric. Rugs are made of natural fibers like silk & wool hence they need proper care & attention. An amateur cleaner will either fail to deep clean the rug or end up damaging the fabric by using the wrong tools & detergents. Hence before hiring them, it is suggested to ask if they are capable of cleaning your rug.
7. Do you offer a guarantee for your services?
Rug damage is inevitable and unfortunately, guarantees don’t cover it. But in case the stain has reappeared on your rug after it has dried you should be able to call the company to look into the matter. Mostly reliable & reputed service providers like Spark Rug Cleaning Sydney offer a guarantee of 30 days post-treatment.
Inquiry is the key to hiring the best Persian rug cleaning expert for your delicate & valuable rug. feel free to conduct your research and ask the above questing before hiring anyone so you can enjoy an excellent, prompt & reliable rug cleaning experience.